Call
0141 880 7455
Email
Call me back
Talk to an expert
Privacy Policy

Privacy Policy

We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future then we shall provide notification in advance and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.

Here is a list of the information we collect, and why it is necessary to collect it:

1 Basic identification and contact information

such as your name and contact details. This information is used:

  • 1.1 to provide you with the services which you request;
  • 1.2 to maintain our accounts;
  • 1.3 for billing;
  • 1.4 to enable us to answer your enquiries;
  • 1.5 for verifying your identity for security purposes;
  • 1.6 for marketing our services and products;
  • 1.7 to help make our web site as useful to you as possible;
  • 1.8 information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

2 Your domain name and email address

are recognised by our servers and the pages that you visit are recorded. This information is used:

  • 2.1 in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
  • 2.2 to send you news about the services to which you have signed up;
  • 2.3 to tell you about other of our services.

3 Information volunteered by you

for a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner.

4 Affiliate information

This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship.

This information is used:

  • 4.1 to maintain our accounts and affiliate records;
  • 4.2 for billing;
  • 4.3 to enable us to answer your enquiries;
  • 4.4 for verifying your identity for security purposes;
  • 4.5 to send you news about the services to which you have signed up;
  • 4.6 to tell you about other of our services.

5 Business information

This is information given to us in the course of your business and ours, such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.

6 Disclosure to Government

and their agencies. We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

7 Information request

At any time you may review or update the personally identifiable information that we hold about you, by contacting us. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

8 Cookies

A cookie is a small text file that is placed on your computer’s hard drive by websites that you visit. They are widely used in order to make websites work more efficiently. Cookies can be used to provide information to website owners, for example to analyse web traffic or to inform the owner when an individual visits the website. Cookies also allow web applications to respond to you as an individual, so that the web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How we use cookies on our website:

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

There are various types of cookies:

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).